A:   Witney, Oxfordshire

E:  lyraandatlas@gmail.com

Lyra & Atlas

LYRA & ATLAS || KNOTS & ROCKS

SHIPPING POLICY

Please allow extra time for commissioned or made to order items as these need to be created and this is not taken into account for general shipping times.

I endeavour to get to the post office twice per week, but this can vary.

All items are send second class.

Please contact prior to purchase if you wish for your item to arrive sooner or by a certain date.

Overseas orders: please contact me to work our shipping, I'll gladly look into this for you.

RETURN & EXCHANGE POLICY

Cancellations must be made within 24 hours of purchase.

Returns: contact within 10 days of delivery and ship back within 15 days of delivery. items must be shipped back in perfect condition and buyer is responsible for return postage costs (including packaging)

PRIVACY POLICY

Information provided will be used solely for the purchase made - no third parties will be passed any details (though please be aware your information will pass through my host site, Wix) and the details you provide are purely for contact information regarding your order, an address to send the order to and payment details for the purchase itself.

and further information you choose to disclose further to what I need is entirely up to you. I will not keep details for any longer than required for HMRC, and will strictly abide by GDPR.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

 
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